Every Claim Tracked. Every Dollar Recovered. No Revenue Left Behind
Submitting claims is only half the revenue cycle. The real money is recovered through consistent, informed, and persistent A/R follow-up. Payers delay, deny, and underpay every day—and without active follow-up, those unpaid claims quietly turn into write-offs.
At Medhasty Medical Billing Services, our A/R follow-up team takes full ownership of your outstanding claims. We track, analyze, escalate, and resolve unpaid and underpaid claims so your practice gets paid faster and more consistently.
Most practices lose revenue not because services weren’t billable, but because claims weren’t pursued aggressively enough. Aging A/R increases, timely filing limits expire, and denials go unresolved due to staff overload or lack of payer expertise.
Over 65% of delayed payments are recoverable with proper follow-up
Claims older than 90 days are significantly more complex to collect without escalation
Underpayments often go unnoticed without contract-level review
Medhasty closes this gap with structured follow-up workflows and payer-specific strategies that turn pending balances into real cash flow.
We thoroughly examine clinical notes, operative reports, and diagnostic documentation to ensure every encounter is complete and supports accurate claims. Missing details, unclear medical necessity, or incomplete documentation are flagged before submission.
We always monitor filing and appeal deadlines for all payers. Claims are corrected and resubmitted before expiration to protect revenue.
We track all submitted claims from start to finish, identifying delays, pending claims, and rejections early. This ensures nothing is left unpaid.
Claims are prioritized by age, dollar value, and payer behavior. High-risk accounts get focused attention to shorten outstanding balances.
We review denied claims to identify errors, prepare complete appeals, and submit them for resolution. This reduces future claim denials.
Payments are compared against contracted rates to find short-paid claims. Our follow-up ensures lost revenue is recovered quickly.
Our team regularly contacts payers and promptly escalates unresolved issues. This keeps your payments moving efficiently and on schedule.
Each payer behaves differently—and generic follow-ups don’t work. Medhasty’s team understands:
we tailor follow-ups by payer, not guesswork.
Transparency matters. You receive clear, actionable A/R reports that show real progress. Our reports include:
Aging A/R breakdowns
Denial trends and root causes
Recovery rates by payer
Days in A/R
High-risk claims nearing filing limits
You don’t just see balances—you see movement.
Reduced days in A/R
Faster payment turnaround
Higher collection rates
Fewer avoidable write-offs
Predictable, stable cash flow
We don’t chase claims randomly. We recover revenue systematically.
Not all A/R is equal. We prioritize follow-ups based on claim age, dollar value, and payer behavior.
Early intervention to prevent aging
Active payer engagement and correction
High-value recovery and last-chance action before write-off
Escalation and appeal prioritization
A/R follow-up is where revenue discipline directly translates into real cash flow. Delayed, denied, or underpaid claims silently erode your revenue and create administrative headaches. With Medhasty Medical Billing Services managing your outstanding accounts, your team can focus entirely on patient care while every billable claim is actively pursued—until it is fully paid.
Every claim matters. Every dollar counts. With Medhasty, your outstanding accounts receivable are not just tracked—they are actively managed, escalated, and recovered.
FAQS
Follow-ups are scheduled based on payer-specific timelines, generally starting within 14–21 days of submission. Claims are continuously tracked until resolved, preventing delays or missed payments.
Denial reasons are analyzed, and appeals are prepared with all required supporting documentation. Each appeal is submitted in accordance with payer protocols and tracked until resolution to maximize recovery.
Aging accounts are reviewed to identify recoverable claims. High-value, time-sensitive balances are prioritized, helping recover revenue that might otherwise be written off.
The team manages payer communications, claim tracking, and practice documentation. This allows staff to focus on patient care while revenue is recovered efficiently.
Workflows are tailored to specialty-specific billing rules and payer requirements. Services support solo providers, multi-provider clinics, hospital departments, and specialty groups alike.
Prioritization considers claim age, dollar amount, payer reliability, and risk of filing limit expiration. High-risk or high-value accounts receive immediate attention to accelerate cash flow recovery.
Non-responsive claims are escalated through payer-specific channels, with every interaction documented. Re-submissions or appeals are used when necessary to protect revenue.
Payments are audited against contracted rates and fee schedules. Any short-paid claims are pursued until full reimbursement is secured.
Regular reports show claim status, aging breakdowns, denial trends, recovered amounts, and pending actions. Dashboards provide complete visibility and actionable insights into cash flow.
Let our medical billing experts optimize your revenue cycle management. We enable healthcare practices to increase cash flow and avoid denials. Permanently!
